How Tony Robbins Prepares Before Going On Stage

In this video from Tony Robbins he talks about the process he goes through any time that he’s preparing to go on stage or present in any manner where he wants to have an influence on those he’s presenting to. It’s not very often that you have the opportunity to hear Tony teach how heContinue reading “How Tony Robbins Prepares Before Going On Stage”

Be One With The Fish

In one of our last posts we started our series on catching big clients, or “fish”, that will sustain your business over the long run. Today we’re going to take that a step further by talking about how to understand and think like a big fish company and how that can help you plan yourContinue reading “Be One With The Fish”

I AM CEO

Thank you to Gresham W. Harkless Jr. for the opportunity to be a guest on the I AM CEO podcast! Once available, the link to the podcast will be posted here. As promised during the interview, here are the links we discussed: 2020 Breakthrough E-Learning Marketing System Inner Circle Mastermind FREE Marketing Strategies E-Book One-on-OneContinue reading “I AM CEO”

Are You Staying Relevant?

The level of competition amongst individuals and companies is at an all time high. In a world that is changing so fast, how do you keep up? How do you get ahead? You absolutely have to continue learning and gaining knowledge, it’s critical. If you do not continue to learn you will fall behind andContinue reading “Are You Staying Relevant?”

Are You On The Right Path?

There are a number of factors to take into consideration when prepping yourself and your company to approach the largest clients you’ll ever work with. Today we’re going to start with a brief look at the three paths every business faces and show you which one is the path to success. Then we’ll talk aboutContinue reading “Are You On The Right Path?”

Are You In The 1%

The Rule of 1% is simply defined as adding to your customer service one percent at a time. Before you can do this you must have your consistency perfected or it will never work. This one percent may seem small, but if you approach the vision for your company with baby steps, you will findContinue reading “Are You In The 1%”

Deliver +1

In a recent post, I talked about how to figure out what your customers want out of a positive shopping experience. Today we’ll talk about the concept of Deliver +1 and how this concept can take your customer service to the next level. I’ve decided to split up this post so the next one willContinue reading “Deliver +1”

The Concierge Coaches Show – LA Talk Radio (January 6, 2020 Episode with Jeff Heggie)

Great opportunity to be the guest on the January 6, 2020 episode of The Concierge Coaches Show on LA Talk Radio. Click the link below to listen to our interview:

2020 Breakthrough

2020 Breakthrough Program The most powerful way to shape our lives is to get ourselves to take action. The difference in the results that people produce comes down to what they’ve done differently from others in the same situation. The 2020 Breakthrough Program pulls all of our resources into one program. If you are committedContinue reading “2020 Breakthrough”

Three Secrets of Customer Service

Customer service is a pretty hot topic and can make or break your business. Consumers have little patience for lousy customer service and easily get tired of waiting in long lines, trying to get a live person on the line, going through an interrogation to return something or trying to communicate through a language barrier. Continue reading “Three Secrets of Customer Service”

Here’s The Perfect Solution If You Want 2020 To Be Your Best Year EVER!

When 2020 is coming to an end, where will you be with your life and business?  In one year from now, if you don’t want to be in the exact same place that you are today, we need to talk!  I’m looking for 4 people who can guarantee their full commitment and willingness to follow a proven system and makeContinue reading “Here’s The Perfect Solution If You Want 2020 To Be Your Best Year EVER!”

The Mamba Mentality

“No matter what had happened the night before – good game, bad game, soreness, fatigue – he was up working out every morning while most of the other guys slept.” That was Tim S. Grover talking about Michael Jordan, in his book Relentless. He continued, “Kobe is the same; he’s insatiable in his desire to work.Continue reading “The Mamba Mentality”

SAVVY – The Business Podcast Interview

On Saturday morning I had an opportunity to be a guest on SAVVY – The Business Podcast with Melissa Ambers. We had a great time talking business, marketing and strategy. Watch the episode below and please leave your thoughts and comments. Below are the links referred to at the end of the interview: E-Learning MarketingContinue reading “SAVVY – The Business Podcast Interview”

The Corporate Puzzle

The 7 specific areas you need to consider in your franchise prototype process: Primary Aim Strategic Objectives Organizational Strategy Management Strategy People Strategy Marketing Strategy Systems Strategy These 7 areas will fine turn your plan for the ultimate level of success. In this lesson, we are going to cover the first three. Primary Aim It’sContinue reading “The Corporate Puzzle”

What Value Do You Add To Your Most Important Relationships

The end of the year is fast approaching. This is always an exciting time to be gauging the progress you’ve made and preparing to enter the new fresh year ahead.  As we approach the end of 2019, how have you done?  Have you achieved the goals you set for yourself at the beginning of theContinue reading “What Value Do You Add To Your Most Important Relationships”

4 Strategies That Will Help You End The Decade Strong And Build Momentum To Keep Going

I’ve been having some conversations with someone about some potential business opportunities that we could have together. As we’ve gone back and forth, there have been some things come up that I could get real excited about. There is great potential for us to work together and have it turn out very well for bothContinue reading “4 Strategies That Will Help You End The Decade Strong And Build Momentum To Keep Going”

Mortar Makes it Happen

Today I’d like to talk about the three keys to business development and how you can put the right bricks in place to build a solid foundation. There are three main areas of business development: Innovation Quantification Orchestration If done well these three areas will help you build a solid foundation for your business. Let’sContinue reading “Mortar Makes it Happen”

Success Strategies: Creating Confidence

This Success Strategies video is a clip taken from the November 20, 2019 Inner Circle Mastermind Call. To find our more about the Inner Circle Mastermind, you can visit http://bit.ly/MastermindSpecialOffer Transcript of Video: But I also want to talk a little bit about the confidence factor. Belief and certainty is basically to me, what confidenceContinue reading “Success Strategies: Creating Confidence”