Today we’re going to talk about how to harness the power of word of mouth. Including the six-step process to success and the 30 (that’s right, I said 30) ways to harness the power of WOM. So, let’s get started! There are six steps to harassing word of mouth: Understand your customers’ values and priorities,Continue reading “Harness The Power of W.O.M.”
Last time we talked about the second part of word of mouth tactics which help you put together a system to help shorten the purchasing decision time of your customers which can increase your profits immensely. Today we’re going to talk about the nine levels of word of mouth which gives you a tool toContinue reading “Word of Mouth Tactics – Part 3”
In Part 1, we covered the first two of the 5 biggest mistakes you can make in dealing with big fish clients. Today we’ll cover the third and fourth ones: Taking on More Than You Can Handle. When you take on too much, your business can’t keep up and therefore you can easily lose controlContinue reading “Killer Mistakes – Part 2”
“Shareholders will succeed if staff and customers are happy.” Richard Branson
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For Fathers Day my wife surprised me with a weekend getaway to Whitefish, Montana. We stayed at a beautiful hotel on the mountain. It was a wonderful way to relax. I loved the subtle smell throughout the halls of firewood burning in the huge stone fireplace in the lobby. Our room had a large TVContinue reading “Communicate With Your Customers”