Keep Up The Momentum

In a recent post, we talked about negotiating with your big fish and how to nurture and build on the relationships you are creating. Today we’ll talk about the power your fish has and how to utilize that for your benefit. One of the most important aspects of this is to keep your cheerleader cheering.Continue reading “Keep Up The Momentum”

Three Secrets of Customer Service

Customer service is a pretty hot topic and can make or break your business. Consumers have little patience for lousy customer service and easily get tired of waiting in long lines, trying to get a live person on the line, going through an interrogation to return something or trying to communicate through a language barrier. Continue reading “Three Secrets of Customer Service”

More Leads – Joint Ventures

Chapter Two from my book, “45 Minute Business Breakthroughs,” to download a copy of the entire book you can do that HERE Do you currently have any established joint venture partnerships? JV’s involve two or more businesses who decide to form a partnership to share markets or endorse a specific product or service to their customer base… usuallyContinue reading “More Leads – Joint Ventures”