Book Quote of the Week 048

“Authority generates respect, but another type of trustworthiness is even more compelling: that resulting from character.” — Robert Lavine

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Book Quote of the Week 045

“Decisive, swift talkers are actually no more sure of their facts than are their more hesitant counterparts. But, more important ant, they create the impression of confidence and, as a result, are perceived to be more expert, intelligent, and knowledgeable.”

— Robert Levine

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